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carlocFlag for United States of America

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Email NDR

One of my users is having a problem with email not reaching him, I have managed to get a copy of the error message in the NDR, posted below. I am not to good at reading the message to find a potential problem. Your help is appreciated:

Generating server: ilink.mail
 
piyush@ilink-systems.com
#< #5.2.0 smtp;550 5.2.0 STOREDRV.Deliver: The Microsoft Exchange Information Store service reported an error. The following information should help identify the cause of this error: "MapiExceptionNamedPropsQuotaExceeded:16.18969:25020000, 17.27161:00000000DC010000000000000F00000000000000, 255.23226:00000000, 255.27962:7A000000, 255.27962:56000000, 255.17082:00090480, 0.16993:18000000, 4.21921:00090480, 255.27962:FA000000, 255.1494:00000000, 255.1238:00000000, 6.21970:0F0104800201F3670F010480, 6.21970:0F0104800201F3670F010480, 6.21970:0F0104800201F3670F010480, 6.21970:0F0104800201F3670F010480, 6.21970:0F0104800201F3670F010480, 6.21970:0F0104800201F3670F010480, 6.21970:0F0104800201F3670F010480, 4.6363:0F010480, 2.31229:00000000, 4.6363:0F010480, 2.17597:00000000, 2.22787:00000000, 2.22787:00000000, 2.22957:00000000, 2.19693:00000000, 2.17917:00000000, 2.27341:00000000, 2.22787:00000000, 4.5415:00090480, 4.7867:00090480, 4.4475:00090480, 4.4603:00090480, 4.5323:00090480, 255.175 0:05000780, 0.26849:05000780, 255.21817:00090480, 0.24529:6F646520, 4.18385:00090480".> #SMTP#
 
Original message headers:
 
Received: from smtp.microsoft.com (131.107.115.212) by exchange.ilink.mail
 (216.176.189.234) with Microsoft SMTP Server (TLS) id 8.1.311.2; Fri, 27 Aug
 2010 09:27:34 -0700
Received: from TK5EX14MLTC103.redmond.corp.microsoft.com (157.54.79.174) by
 TK5-EXGWY-E801.partners.extranet.microsoft.com (10.251.56.50) with Microsoft
 SMTP Server (TLS) id 8.2.176.0; Fri, 27 Aug 2010 09:27:32 -0700
Received: from TK5EX14MBXC113.redmond.corp.microsoft.com ([169.254.6.191]) by
 TK5EX14MLTC103.redmond.corp.microsoft.com ([157.54.79.174]) with mapi id
 14.01.0218.010; Fri, 27 Aug 2010 09:27:32 -0700
Content-Type: multipart/mixed;
        boundary="_000_0A50E8090886984E89D9719C85EDC8B00D118281TK5EX14MBXC113r_"
From: Doug Holland <doug.holland@microsoft.com>
To: Piyush Prakash <piyush@ilink-systems.com>
Subject: Accepted: FW: Good Play Media (PlayGolf4Charity) - WP7 project
 discussion
Thread-Topic: FW: Good Play Media (PlayGolf4Charity) - WP7 project discussion
Thread-Index: ActF9xblfepG2nHcTH6pQU1wsp/RRwAADYxQAAAI5pAAA0s8sAAAAW9QAAAF4kA=
Date: Fri, 27 Aug 2010 16:27:31 +0000
Message-ID: <0A50E8090886984E89D9719C85EDC8B00D118281@TK5EX14MBXC113.redmond.corp.microsoft.com>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <0A50E8090886984E89D9719C85EDC8B00D118281@TK5EX14MBXC113.redmond.corp.microsoft.com>
x-originating-ip: [157.54.123.12]
MIME-Version: 1.0
Return-Path: doug.holland@microsoft.com
Avatar of jimmyray7
jimmyray7
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I see a "quota exceeded" message.  Do you have mailbox size limits?  If so, that user may be over the limit.  Common settings are to restrict send or send and receive when a user goes over quota.
Avatar of kevinhsieh
Mailbox quota exceeded.
NDR message 5.2.X is usually casued from an attachment is too large to be sent to the recipients mailbox. Also mailbox could be too full to receive email. This also could sometimes be related to a permissions issue with the users mailbox.
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Avatar of Sudeep Sharma
Sudeep Sharma
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Thanks, helped me get in the right direction. Thanks