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05.08.2008 at 05:36AM PDT, ID: 23385789

	[x] Attachment Details

[x]

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6.8

Receiving Frontpage Error when submitting a form with IE 7. Mozilla works fine.

Zone: FrontPage-Expressions

Tags: Microsoft, Frontpage Server Extensions, 5.0, Form Submission, Frontpage Error contact your web administrator

I have a form created for users to acknowledge that a policy has been read. The from writes data to a CSV file and then emails an acknowledgement to the user.and also shows an acknowledgement on the web page. The form has worked previously but has started to have problems. When the form is submitted, a frontpage error message appears. The users still receive the acknowledgement email and the file is updated, but no acknowledgement appears on the screen only the Frontpage Error, please contact your web administrator. I have reinstalled the FP extensions. It also works if you get to the form through the members section of our webpage by logging on with administrator rights. But does not work for everyone else.

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Question Stats

Zone: Web Development

Question Asked By: tomduder

Solution Provided By: tomduder

Participating Experts: 1

Solution Grade: A

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05.08.2008 at 02:46PM PDT, ID: 21528744

Rank: Master

cs97jjm3:

i had this years ago and i think i just recreated a new form a all was ok - i know this is not ideal but i know it worked for me

05.09.2008 at 04:33AM PDT, ID: 21531757

tomduder:

I recreated the form from scratch and got the same error. This time it was both IE7 and Mozilla that received the error. I restored to the original version and am back to my original problem. IE7 gets the frontpage error and mozilla does not.

05.09.2008 at 04:46AM PDT, ID: 21531815

Rank: Master

cs97jjm3:

you say you have reinstalled have you uninstalled first

05.09.2008 at 04:47AM PDT, ID: 21531816

Rank: Master

cs97jjm3:

can you paste form code here

05.09.2008 at 09:08AM PDT, ID: 21534271

tomduder:

I did uninstall before reinstalling. I have pasted the code below:

                       
         
           
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             <html>
 
<head>
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
<title>By completing the boxes below an</title>
</head>
 
<body>
 
<p align="center"><font size="7">ARLINGTON FIRE DISTRICT</font></p>
<p>&nbsp;</p>
 
<form method="POST" action="--WEBBOT-SELF--" onSubmit="return FrontPage_Form1_Validator(this)" language="JavaScript" name="FrontPage_Form1">
	<!--webbot bot="SaveResults" U-File="compliance.csv" S-Format="TEXT/CSV" S-Label-Fields="TRUE" B-Reverse-Chronology="FALSE" S-Email-Format="TEXT/PRE" S-Email-Address="compliance@afd.org" B-Email-Label-Fields="TRUE" B-Email-ReplyTo-From-Field="TRUE" S-Email-ReplyTo="UserEmail" B-Email-Subject-From-Field="FALSE" S-Email-Subject="I/T Policy Acceptance Confirmation" S-Date-Format="%m/%d/%Y" S-Time-Format="%I:%M:%S %p" S-Builtin-Fields="Date Time" S-Form-Fields="UserName UserEmail " U-Confirmation-Url="acknowledgement.htm" startspan --><input TYPE="hidden" NAME="VTI-GROUP" VALUE="0"><!--webbot bot="SaveResults" endspan i-checksum="43374" -->
	<p>By completing the boxes below and submitting the information, you are 
	acknowledging that you have read and understand the policy and that you will 
	adhere to the policy.</p>
	<p>Name:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
	<!--webbot bot="Validation" s-validation-constraint="Not equal to" s-validation-value="&quot;&quot;" --> <input type="text" name="UserName" size="20"></p>
	<p>E-Mail: <input type="text" name="UserEmail" size="20"></p>
	<p>&nbsp;</p>
	<p><a href="acknowledgement.htm"><input type="submit" value="Submit" name="B1"></a><input type="reset" value="Reset" name="B2"></p>
</form>
 
</body>
 
</html>

           
         

Open in New Window

05.09.2008 at 09:54AM PDT, ID: 21534674

Rank: Master

cs97jjm3:

1. does compliance.csv have permissions to write to?
2. very stange i just put on my server and all works ok. even in firefox - it tried to find acknowledgement.htm

Assisted Solution

05.09.2008 at 10:37AM PDT, ID: 21534998

tomduder:

1.compliance.csv has permissions to be written to.
2. That is where the problem may be occuring at the acknowledgement. When I go to the form and press submit, the csv file is updated and an email is generated, but instead of the acknowledgement, i get a FP error.

05.09.2008 at 12:15PM PDT, ID: 21535691

tomduder:

The problem has been corrected. If appears that the .csv file had some type of problem, either corruption or some other problem. I rewrote the form using expression web and pointed the results to a new .csv file and everything worked. I then went back to FP2003 and changed the .csv file in the original form and it worked as well. I compared all of the permissions between the two .csv files and they were exactly the same, so it would seem that the original .csv file has some type of problem. Anyway, thanks for the help on thsi problem.

Tom

Accepted Solution

05.09.2008 at 12:16PM PDT, ID: 21535694

Rank: Master

cs97jjm3:

is acknowledgement.htm in same diretory as the form

05.09.2008 at 12:16PM PDT, ID: 21535699

Rank: Master

cs97jjm3:

glad it sorted

20080236-EE-VQP-29 / EE_QW_2_20070628