Do not use on any
shared computer
August 20, 2008 11:00am pdt
 
[x]
Attachment Details

Can I legally keep old hard drive?

Tags: Hard Drive, Legal question on retaining replaced parts
I replaced a dying hard drive for a client. The drive was severely infected with viruses and mal-ware stemming from, among other things, illegal software installed by the client. But because of the physical drive failure, I replaced the drive anyway.

Now the client is questioning the validity of my service, and has asked for her old hard drive back. Normally, I would have destroyed the drive and disposed of the parts at a recycling center. Do I have a right to hold on to the drive if that drive can substantiate my claim and prove (with some serious forensic work) that my recommendations were valid?
Start your free trial to view this solution
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

Question Stats
Zone: Other
Question Asked By: Cosmo2b
Solution Provided By: cuziyq
Participating Experts: 4
Solution Grade: A
Views: 0
Translate:
Loading Advertisement...
 
[+][-]Expert Comment by MidnightOne
Expert Comment by MidnightOne:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
[+][-]Expert Comment by cuziyq

Rank: Master

Expert Comment by cuziyq:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
[+][-]Author Comment by Cosmo2b
Author Comment by Cosmo2b:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
[+][-]Accepted Solution by cuziyq

Rank: Master

Accepted Solution by cuziyq:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
[+][-]Author Comment by Cosmo2b
Author Comment by Cosmo2b:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
[+][-]Assisted Solution by lherrou

Rank: Guru

Assisted Solution by lherrou:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
[+][-]Assisted Solution by cuziyq

Rank: Master

Assisted Solution by cuziyq:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
[+][-]Expert Comment by jimhorn
Expert Comment by jimhorn:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
Loading Advertisement...
20080723-EE-VQP-34 / EE_QW_2_20070628