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08.21.2008 at 07:05AM PDT, ID: 23666762
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Attachment Details

Can't control remote desktop.

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8.2
Tags:

Microsoft, Remote Desktop Connection, Windows 2k, Over SonicWall VPN

I have a client who is having trouble with his Windows 2K SP4 pc.
(He has other software which won't work with XP, so an upgrade is not a possibility.)

It connects, but cannot do anything, he has to ctrl-alt-del to exit.

There is another user in his office with an identical pc & setup who has no problem.
I carried his pc to my office, connected it to my network, and it connected perfectly.
I can connect his pc using remote desktop to another remote client with no problem.
I already replaced his DSL modem and Netgear router with a 2wire modem/router.
 
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Author Comment by com2irq3:

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Accepted Solution by com2irq3:

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20081119-EE-VQP-46 / EE_QW_2_20070628